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Home>> Privacy & Security

YourOnlinePharmacy takes the privacy of all its customers and web site users very seriously and takes great care with customer and user information.

This Privacy Policy Statement outlines how your personal information will be treated. Our security and privacy policies are periodically reviewed and enhanced and you should check this page regularly to see our most up to date policy.

What information do we collect?

We here at YourOnlinePharmacy value all our customers and visitors, and strive to ensure you have an enjoyable and valuable shopping experience when visiting our website. In order to provide you with the best services, we may collect personal information about you from our web site, telephone conversations, emails and written communications. We may, for example, collect the following information, when you place an order from our web site, in order to promptly and securely process your order: your name, telephone number, email address, billing information, delivery addresses, products purchased, promotional codes and any product interests / preferences. We would be grateful if you could please keep us informed if your personal information changes or is inaccurate so that we may keep our records up to date.

How do we use your information?

Any personal data relating to you will be used and recorded by us in accordance with this Privacy Policy Statement and current data protection legislation. We use information we collect from you to process your orders and to email you special promotional offers and discounts from YourOnlinePharmacy. We may also use your personal information to process any applications made by you, for record keeping purposes and to track activity on our web site to improve the quality of our service. We will only send you marketing material via email if you have specifically opted-in or, alternatively, if you have bought from us. You may opt out at any time by using the opt-out information we put at the bottom of any newsletter we have sent you.

Are all payments made on your website secure?

We promise that your personal information is secure. We use the reputed payment gateway provided by PayPal. Every transaction is processed by Protx using the latest industry standards for secure online credit card transactions. Secure servers protect your information using advanced encryption and firewall technology throughout the payment process.

It should be noted that we do not process or store any credit/debit card details on our website and they are handled by Protx directly.

Disclosure of your information

We may have to disclose some or all of your information to allow our delivery supplier and couriers to deliver your goods. We will only disclose your personal information to such third parties whose services we need to use to process your applications, to maintain our systems or to comply with legal obligations such as law, regulation, warrant, witness summons or court order.

Cookies

Cookies are small pieces of information that are stored by your browser on your computers hard drive. As with many other web site operators, we may use ‘cookies' on this site. Our cookies enable us to store information about the services that you select between visits, alert you to new areas that we think might be of interest, record past activity in order to provide a better service and possibly customize page content based on visitor browse type. Our cookies do not contain any personally identifying information.

Most web browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this may limit the service that we are able to provide to you.

If you wish to switch off cookies on your browser please go to www.allaboutcookies.org.

Security of information

Your privacy is a very sensitive subject for us and we take it very seriously. We take all measures to provide security procedures to protect our customer database from loss or misuse of information. Our privacy policy is simple: we will not sell, barter, give away or rent your personal information to any third party outside of YourOnlinePharmacy and its associated companies. We only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

Disclaimer

This web site may contain links to other web sites. We are only responsible for the privacy practices on this web site. We recommend that you check the privacy statements of each and every other web site that you visit.

Your consent and rights to access

By using our site and submitting your information to YourOnlinePharmacy, you consent to the collection and use of this information by us. You have the right to receive information about the personal data that we hold about you (for which we may charge a small fee) as well as the opportunity of removing your information from our network at any time should you feel uncomfortable.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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